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Snap Reboots Its Augmented Approach to Ecommerce

Snap Reboots Its Augmented Approach to Ecommerce

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This week, Snap’s hosting its fifth annual augmented reality-focused developer conference, Lens Fest. Anyone interested can livestream some of the panels and workshops of the two-day event at Lensfest.live. Naturally, Snapchat – a camera-focused social media app that revolves largely around “filters” and other photo enhancement features – lends itself to cutting-edge AR applications, and has become something of an experimental sandbox for creators and developers working in the space. (Disclosure: Snap is an investor in dot.LA.)

According to Snap’s own figures, 363 million people use its camera technology every day, with Snapchatters engaging in an average 6 billion daily augmented reality experiences. (Yes, putting cartoon cat ears on top of your head counts as an “AR experience.” Those cat ears aren’t real!) To date, Snap claims that 300,000 AR creators and developers are actively working on Lenses for the platform, up from the 250,000 with approximately 80% of these creators located outside of the U.S.

So far, this year’s biggest announcement unlocks a new potential revenue stream for Snap creators and developers. The company plans to begin experimenting with a new kind of AR Lens used to buy and sell digital goods directly within the app. The transactions will employ “Snap Tokens,” a virtual currency the company first introduced in 2020. Right now, Snap users can purchase tokens directly through the app (80 Snap Tokens will run you $0.99) and then use them to send gifts or tips to their favorite creators, or redeem them for exclusive merchandise. Moving forward, these tokens will also unlock digital goods within Lenses.

So far, the company is working with a group of around 10 AR creators and developers on a pilot program, including Philip Walton, creator of the iconic “Potato Lens” (which, yes, makes the Snap user resemble a cartoon potato). So Snap Tokens could theoretically purchase Potato upgrades, say dress your favorite tuber up like a police officer, magician, cat, or even the Phantom of the Opera.

It’s one of several new ecommerce strategies that Snap has been trying out lately as it attempts to encourage more users to consider the app as a shopping destination. In November, Snap partnered with Amazon Fashion on a “Virtual Try-On Experience,” allowing users to preview how various eyewear styles would look on their faces using their phone’s camera and a custom Lens. Brands including Maui Jim, Persol, Oakley, Ray-Ban and Costa Del Mar contributed styles and designs to the project. Previously “Shopping Lens” experiments have included collaborations with MAC Cosmetics, Ulta Beauty, American Eagle, Puma, LVMH and Walmart.

According to Sophia Dominguez, who’s currently leading Snap’s global AR community outreach efforts, the ultimate goal is to create a thriving Lens marketplace, where users can directly purchase creative upgrades and new add-ons for their favorite customizations. She explained that creators will receive initial payments for producing upgraded Lenses, along with a portion of the individual transactions from users. (Snap didn’t provide further specifics.)

Snap has also announced a $200,000 prize pool for AR creators who are pushing the boundaries of the technology. Entries are open until January 31st.

It’s a significant pivot from last year’s Lens Fest, and not only because that one was held remotely due to COVID and this year’s version is live and in person. Many of the 2021 Lens Fest innovations focused more closely on the technology itself, and improving the experience of accessing augmented reality via the Snapchat app and the company’s AR-enabled Spectacles hardware. Major developments included upgraded animation that paid closer attention to practical physics, causing virtual objects to fall and collide in a more realistic fashion, and a “World Mesh” AR map that allowed creators to utilize more in-depth information about real world geometry to make the experiences more realistic. – Lon Harris

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